Student records can be updated manually via SETTINGS | STUDENTS or using the NEW Bulk Update feature in the Student Settings screen. 
To use Bulk Update:

  • Open REPORTS Menu
  • Output a Student Report to Excel using the Active students filter if required
  • Open the output in Excel
  • Insert a column between Grade and Address
  • Label the new column "Admission Year" and populate this column with the Current Year - e.g. 2024. This is required, regardless of what data is being updated to ensure that the student's current grade is maintained accurately.
  • Make your data changes/updates to the Student Report Output file
  • Remove any records that do not require an Update
  • Open SETTINGS | STUDENTS Menu
  • Select "Update Student" Button
  • Download the Sample file from the update window
  • Open the Sample FIle
  • Use Copy and Paste Values to move the records to be updated from your Student Report Output file to the sample file.
  • Double check that your data has transferred to the correct columns in the sample file
  • Remove any additional header or sample rows, leaving only the Row 1 header and your data rows.
  • Save your Sample file ready for Upload (csv format)
  • Add your prepared file to the Upload Window - pictured below
  • Select "Upload" button
  • WAIT for the Green confirmation message that your file is being processed. 
  • Close the File upload window and continue using Rollcall system while the update runs.
  • To check the progress and results of the Update select the Update Student button and navigate to the "History" tab
  • View Update error logs by clicking the "View" ICON on the far right hand side of the entry in the history log.

TIPS
  • The feature works best in Google Chrome Browser (Safari may display sample file headers as text, rather than download a file)
  • The feature uses the student RCID to perform the update on existing students only and this is why it must be initiated from the Student report
  • Use the Import feature to add new students or parents to the Rollcall system
  • It is normal for the Update to take an hour or more to complete if there are many changes to make and/or the update is attempted during peak operational times.