SSO - Google Workspace Setup Guide

Modified on Mon, 30 Mar at 10:31 AM

This guide walks you through configuring Single Sign-On (SSO) between Google Workspace and RollCall using SAML 2.0.


Overview

By completing this setup, your users will be able to:

  • Log into RollCall using their Google Workspace credentials

  • Avoid managing separate passwords

  • Experience a secure and seamless login process


? Before You Begin

Make sure you have:

  • Admin access to Google Admin Console

  • Access to the RollCall SSO Setup Wizard

  • Your school’s RollCall domain (e.g. schoolname.rollcall.com.au)


⚙️ Step-by-Step Configuration (Google Workspace)


Step 1 – Access Google Admin Console

  1. Go to: https://admin.google.com

  2. Navigate to:
    Apps → Web and mobile apps

  3. Click:
    Add app → Add custom SAML app


Step 2 – Create the Application

  1. Enter the app name:
    RollCall

  2. (Optional) Upload a RollCall logo

  3. Click Continue


Step 3 – Download Google IdP Details

On the Google Identity Provider details screen:

  1. Click Download Metadata

  2. Take note of:

    • SSO URL

    • Entity ID

? You will use this information in the RollCall SSO setup wizard.


Step 4 – Configure Service Provider Details

In the Service Provider Details section:

FieldValue
ACS URLProvided by RollCall (e.g. https://konect-api-v2.rollcall.com.au/rollcall-sso/v1/acs/)
Entity IDProvided by RollCall (e.g. schoolCodeRollCallSSO)

? These values are available in the RollCall SSO setup wizard.


Step 5 – Configure Attribute Mapping

Map the following attributes:

RollCall AttributeGoogle Field
emailPrimary Email
firstNameFirst Name
lastNameLast Name

? These mappings ensure users are correctly identified and created in RollCall.


Step 6 – Enable the Application for Users

  1. After saving the app, go to User Access

  2. Turn the app ON for:

    • All users
      or

    • Specific groups (recommended for testing)

? Recommended for testing:
Enable access for a small test group first


Complete Setup in RollCall

Once Google Workspace is configured:

  1. Open the RollCall SSO Setup Wizard

  2. Upload your metadata file

  3. Confirm attribute mappings

  4. Run a Test Login

  5. Click Activate SSO


Testing the Integration

Before going live:

  • Use a test account

  • Confirm:

    • Successful login via Google

    • User is matched correctly in RollCall


❗ Troubleshooting Tips

IssueLikely CauseSolution
User cannot log inApp not enabledTurn ON for user/group
User not foundEmail mismatchEnsure Google email matches RollCall
Login failsIncorrect ACS/Entity IDRe-check RollCall values
Missing user infoAttribute mapping incorrectVerify mappings

? Key Notes

  • RollCall uses email address to identify users

  • SSO must be activated after testing

  • Each school’s configuration is secure and isolated


✅ Summary

By completing this setup:

  • Users log in via Google Workspace

  • Authentication is handled securely via SAML

  • Admins maintain control via Google Admin Console


Here to link to:


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