Reports - Intelligent Report Classification & Scheduling

Overview

RollCall reports allow you to review attendance, transport activity and system data.

To maintain reliable system performance during busy transport times, reports are classified based on system impact during peak periods:

• Low-impact reports run immediately

• High-impact reports requested during peak periods are automatically queued

There is no need to retry or restart a queued report.

How to Run a Report

See: Running a Report (step-by-step guide with screenshots)

Peak Periods

Peak periods are:

• 7:00–9:00am (AEDT)

• 3:00–5:00pm (AEDT)

High-impact reports requested during these times may be queued automatically.

What Happens If a Report Is Queued?

• An estimated wait time is displayed on screen

• The report begins processing once peak hours end

• You will receive an email and in-app notification when it is complete

• Your data remains unchanged while queued

FAQs

Why is my report showing a wait time?
High-impact reports requested during peak periods are queued automatically.

Do I need to try again later?
No. Queued reports run automatically once peak hours end.

Will this affect my data?
No. Reports only process once they begin running.

Are reports still blocked during peak hours?
No. Most reports run immediately. Only high-impact reports may be queued.

Links to Reports Guides

• Reports - Running a Report