Sentral Integration – Setup & Activation Guide

1. Licensing & Access Requirements

Your school requires:

• Sentral API access enabled

• An API key/token

• Appropriate permissions configured within Sentral

If you are unsure whether API access is enabled, contact your Sentral provider.

⚠ Do not send API credentials via email.

2. Setup Process

Step 1 – Confirm API Access in Sentral

Ensure:

• API access is enabled

• An API key/token is available

• Your Base URL is confirmed (must include https://)

If your school uses multiple campuses:

• Confirm your Tenant ID(s)

• Confirm which Tenant ID belongs to which campus

You must also confirm which student identifier RollCall should use:

• “ID”

• or “Student Code”

If you are unsure, consult your Sentral administrator.

Step 2 – Test Credentials (Recommended)

Before submitting credentials to RollCall, confirm:

• Successful authentication

• Student data retrieval

• Parent/contact data retrieval

Testing may be completed using API tools (e.g. Postman) if required.

If your IT team manages Sentral, they can assist with this validation.

Step 3 – Submit Credentials Securely

Do not send credentials via email. RollCall will provide a secure e-Form link.

You will submit:

• API Key/Token

• Base URL

• Confirmation of student identifier (ID vs Student Code)

• Tenant ID(s) (if applicable)

• Campus mapping details (if multi-campus)

• Contact details

• Screenshot of the RollCall configuration screen (if requested)

Step 4 – RollCall Testing & Activation

RollCall will test the connection in a secure pre-production environment to:

• Validate API access

• Confirm student retrieval

• Confirm parent/contact retrieval

• Verify campus mapping (if applicable)

• Verify relationship logic

If any issues are identified, we will contact you before proceeding.

Once validated:

• The integration will be activated

• Nightly synchronisation will begin

Activation is typically completed within a few business days once valid credentials are received.

3. Troubleshooting

If changes do not appear after the overnight sync, review:

• The correct student identifier has been selected (ID vs Student Code)

• A valid email address exists for the contact

• Contact priority configuration in Sentral

• “Lives With” settings (if used)

• Tenant/campus mapping (if multi-campus)

• Duplicate email conflicts

For further assistance, refer to the Sentral – Frequently Asked Questions (FAQ).