Wonde Integration - What Schools Need to Know

1. Overview

RollCall integrates with your Student Information System (SIS) via the Wonde API. This integration is available for schools not using TASS or Sentral.

The integration automatically synchronises:

• Student records

• Parent/contact records

• Student–parent relationships

The integration runs nightly to keep RollCall aligned with your SIS data via Wonde.

Your SIS (via Wonde) is the source of truth. Changes made only in RollCall will not persist unless they also exist in your SIS.

2. What Data Syncs

Students

All students returned by Wonde as active are synchronised. Students cannot be selectively excluded.

The following student information is synchronised:

• Active / Inactive status

• Student Number (unique identifier provided via Wonde)

• First Name

• Last Name

• Date of Birth

• Year Level

• Campus (must match a RollCall campus value)

If a student is no longer returned as active via Wonde, they will be made inactive in RollCall at the next nightly sync.

Parents / Contacts

Parent/contact records are:

• Created using the email address provided via Wonde

• Added as Unengaged

• Marked as Engaged once activated

• Marked as Past Parent if no longer eligible

The integration synchronises:

• First and Last Name

• Email address

• Mobile number (where available)

Duplicate email addresses are not permitted.

If a parent/contact no longer meets eligibility requirements, the student relationship is removed and the record will be marked as Past Parent at the next nightly sync.

3. How Parent Eligibility Is Determined

Parent eligibility via Wonde is based on:

• Contact priority levels (e.g. Priority 1, Priority 2)

• “Lives With” status (where supported by your SIS)

• A valid email address

During setup, RollCall may configure:

• Which contact priority levels are included

• Whether only “Lives With” contacts are included

• Whether future students are included

Most schools are configured in Multi mode, meaning all eligible priority levels are synchronised (subject to validation rules).

Because SIS structures vary, RollCall will generate a preview and confirm results before activation.

If you wish to change what is being synchronised, refer to the Wonde – Frequently Asked Questions (FAQ) or contact RollCall Support.

4. Important Rules

When the API is active:

• Primary parents/contacts must originate from your SIS (via Wonde)

• Any primary contact added directly in RollCall will be marked as Past Parent at the next overnight sync

• Duplicate email addresses are not permitted

• Your SIS remains the source of truth

Secondary carers may be added via the RollCall Parent App.

5. What to Expect When Going Live

There is no downtime for RollCall users.

The integration does not interrupt daily operations.

During the first live sync:

• Parent/contact relationships may update to reflect SIS rules

• Some contacts may be marked as Past Parent if they do not meet eligibility requirements

• Student statuses may update based on enrolment data

To minimise unexpected changes, we recommend reviewing in your SIS:

• Parent email addresses

• Contact priority levels

• “Lives With” status (if applicable)

• Student enrolment dates

• Campus allocation (if multi-campus)

If you prefer activation during a term break, this can be scheduled.

6. Systems Supported via Wonde

RollCall currently supports schools using Wonde integration with (for example):

• Edumate

• PC Schools

• SchoolPro

• Synergetic

• Veracross

If your SIS is not listed above, please contact RollCall before proceeding.

Note: Schools using TASS or Sentral should use the dedicated RollCall integrations for those systems rather than Wonde.

7. Setup Instructions

For setup instructions, refer to:
Wonde Integration – Setup & Activation Guide

8. Troubleshooting

If changes do not appear after the overnight sync, check:

• A valid email address exists for the contact

• The email field contains only one email address

• Contact priority configuration in your SIS

• “Lives With” status (if used)

• Duplicate email conflicts

• The nightly sync has run

For further assistance, refer to the Wonde – Frequently Asked Questions (FAQ).