ROLLCALL HOW-TO · ROUTES
How to use Stop Guardian
Compare student scan locations with your bus stops and adjust stop locations where needed.
Stop Guardian shows where students scan on and off in relation to your bus stops and their geofences. Use it to check whether recorded stop locations match the places students actually board and leave the bus, helping your school maintain accurate route location data.
Stop Guardian is a useful tool to help reduce Off Stop and Wrong Stop exceptions shown on your Transport Screen.
Quick path: Settings → Routes → Actions → Stop Guardian
Open Stop Guardian
- Go to Settings → Routes.
- Select Actions for the route you want to review.
- Select Stop Guardian.
- Select the relevant date range.
Keep the date range short. Choose a period with a small amount of scan data, as recommended in the Stop Guardian guide.
Colour indications
Compare the scan locations with the listed stops and the geofences around them.
| Scan | Result | Indicator |
|---|---|---|
| Scan On/Off | Successful Scan | ● Green circle |
| Scan On/Off | Wrong Stop | ● Purple circle |
| Scan On/Off | Off Stop | ● Red circle |
If scans are far from a listed stop
Check whether a new stop is needed or whether students should use the registered stop. You can:
- Create a new stop where the scans have been occurring, if this is the location to be used.
- Remind the family and bus driver where the registered stop is located.
If scans are close to a stop but outside it
You can adjust the recorded stop location to match the correct location:
- Drag and drop the stop to the correct location.
- Select Save.
Need help? Contact the RollCall support team if you get stuck.
Next Steps / Related Articles
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