Students - Bulk Update Student Information

Admin Portal - Settings/Students - Bulk Update Student Information on Biteable.

Download the Current update template

1. Go to Settings/Students
2. Select "Update Student" button
3. Download a sample CSV file

Output the the RollCall student information. you will use this inofrmation as the starting point for any updates

1. Go to Reports
2. Select "Student Report"
3. Run report and download as an excel file

Make the required changes to your data

1. Identify records to be changed and make the information changes
2. Copy (and paste values) into the Student Update CSV template
3. Save the Update template with your data
4. Drag and Drop your file to the upload window OR Click in the Upload window and select and "Open" file for upload
5. Select "Upload" 

Verify Update completed successfully

1. Go to Settings/Students
2. Select "Update Student" button
3. Select the "History" Tab
4. Find the Update event log
5. View the error report for any failed updates in the Action column

• The feature uses the student RCID to perform the update on existing students only and this is why it must be initiated from the Student report
• Use the Import feature to add new students or parents to the Rollcall system
• It is normal for the Update to take an hour or more to complete if there are many changes to make and/or the update is attempted during peak operational times.