Parent App - Notification Messages

Purpose

The RollCall Parent App provides a convenient way for parents to stay informed about their child's school activities. One key feature is the ability to set up alerts, which ensures you never miss important updates.

Access

To access the RollCall Parent App Notification Message Settings:

• Open the RollCall Parent App, ensuring you are updated to the latest version
• Login 
• Navigate to the 'Messages' tab in the bottom right corner
• Select the Settings button in the top right corner

Setting Alert Type

Use the drop down to select to receive alerts as an email or as an In-App Push Notification

• Note. to use the In-App Push Notification ensure notifications for the RollCall Parent App are turned on in your Phones settings

Setting Alert Preferences

Use the toggles to select which Notifications you want to receive. The options visible are controlled by your school and may include:

• Transportation Status

  • Exceptions: Enables parents to receive notifications for any travel exceptions that their student receives. 
  • Route Messages: Enables parents to receive route message updates sent by school admin. 
  • Scan On/Off: Enables parents to receive a notification when their student scans on or off the bus.

• Financial Notifications

  • Transaction Receipt: Sends a receipt notification for any completed transaction through the RollCall system, including Bus Fare Charging and Account Adjustments.
  • Credit Alerts: Alerts parents when their account balance is low, prompting them to add funds.
  • Credit Warnings: Sends warnings for critical low balances.

• Administrative Notifications

  • Student Booking Notification: Notifies parents when a student booking is made through the app.
  • School Messages: Allows general messages or announcements from the school to be sent to parents via the RollCall app.
  • Bus Change Notification: Alerts parents when there is a change made to the assigned bus for their student via the app or the Admin console.