First Stop KPI Report

Support Document for First Stop KPI Report

Report Name:

First Stop KPI Report

Overview:

The First Stop KPI (Key Performance Indicator) Report provides detailed insights into the performance of bus services at the first stop of each route. This report includes metrics such as arrival and departure times, variances from expected times, and driver information. It is essential for monitoring the punctuality and efficiency of bus operations at the start of each route.

Report Type:

Performance and Efficiency Report

Key Information Provided:

• Date of the report
• Bus number
• Bus stop
• Expected arrival time
• Actual arrival time
• Arrival time variance
• Expected departure time
• Actual departure time
• Departure time variance
• Driver name
• Route group
• Average arrival time
• Average departure time

How to Generate the Report/Filters:

Steps:

1. Access your school's RollCall Admin Console.
2. Select "Reports" from the navigation bar.
3. Select "First Stop KPI Report" from the dropdown or the report icons.
4. Apply relevant filters such as date range, bus, and driver.
5. Click "Run Report."
6. Use the on-screen report tool or export the report to PDF or Excel.

Filter Information:

• Date Range: Specify the date range for which you need the report. For this report, the date range is from 05/07/2024 to 05/07/2024.
• Bus: Select "ALL" to include all buses or specify individual buses.
• Driver: Select "ALL" to include all drivers or specify individual drivers.
• Organisation: Select the organisation or school to which the report pertains. Ensures the data is relevant to your institution.

Understanding the Report:

Columns:

• Date: The date of the report. Example: 05/07/2024.
• Bus: The bus number involved in the trip. Example: Bus 1.
• Stop: The name of the first bus stop. Example: Main Street Stop.
• Expected Arrival Time: The scheduled arrival time of the bus at the first stop. Example: 7:00 AM.
• Actual Arrival Time: The actual arrival time of the bus at the first stop. Example: 7:05 AM.
• Arrival Time Variance: The difference between the expected and actual arrival times. Example: +5 minutes.
• Expected Departure Time: The scheduled departure time of the bus from the first stop. Example: 7:10 AM.
• Actual Departure Time: The actual departure time of the bus from the first stop. Example: 7:12 AM.
• Departure Time Variance: The difference between the expected and actual departure times. Example: +2 minutes.
• Driver: The name of the driver. Example: John Doe.
• Route Group: The group name of the route. Example: AM.
• Average Arrival Time: The average arrival time across all records. Example: 7:05 AM.
• Average Departure Time: The average departure time across all records. Example: 7:12 AM.

Key Metrics:

• Arrival and Departure Variances: Tracks the difference between expected and actual times to identify punctuality issues.
• Average Times: Provides insights into the average performance of bus arrivals and departures at the first stop.
• Driver Performance: Monitors the performance of drivers based on adherence to the schedule at the first stop.

Common Use Cases:

• Operational Efficiency: Ensuring buses adhere to schedules and identifying areas for improvement at the first stop.
• Performance Monitoring: Tracking the performance of drivers and buses to ensure timely arrivals and departures.
• Resource Allocation: Allocating resources effectively based on performance data to improve transportation services.

Tips for Interpretation:

• Compare Variances: Look for patterns in arrival and departure variances to identify recurring issues.
• Focus on Averages: Use average times to get a sense of overall performance and identify outliers.
• Monitor Driver Performance: Track driver performance to ensure adherence to schedules and address any deviations.

Related Reports:

• Trip Details Report: Provides detailed information about each bus trip, including student details and trip times.
• Bus Utilisation Report: Offers insights into bus usage and occupancy.
• Student Transport Report: Provides detailed information on student transportation patterns.

Troubleshooting:

• Missing Data: Ensure that the report is generated for the correct date range and filters are applied properly.
• Incorrect Filters: Double-check the filters to ensure they align with your reporting needs.
• Data Discrepancies: Verify data entries in the RollCall system for accuracy if discrepancies are found in the report.

Additional Resources:

(To be filled in by the support team)

This support document should help you understand and effectively utilise the First Stop KPI Report in your RollCall system. If you encounter any issues or have further questions, please contact our support team.