Overview
To ensure reliable performance during busy school transport times, rollover actions and report generation are temporarily unavailable during peak hours.
When Peak-Hour Restrictions Apply
The following actions may be unavailable during:
7:00–9:00am (AEDT)
3:00–6:00pm (AEDT)
Affected actions:
Running End of Year Rollover
Generating Reports
If you attempt these during peak hours, you’ll see a message asking you to try again later.
What This Means for You
Your data is not changed while actions are unavailable
No rollover steps or reports partially run
Everything becomes available again automatically outside peak hours
Best Times to Run These Actions
We recommend:
Mid-morning
Midday
Evenings after peak hours
Common Questions
Why are rollover and reports blocked at certain times?
This helps keep the system fast and reliable when it’s most heavily used.
Do I need to restart anything later?
No. You can simply try again once peak hours end.
Will this affect my data?
No changes are made while these actions are unavailable.
Why This Matters
By temporarily limiting high-load actions during peak times, RollCall remains responsive for drivers, parents, and schools when it matters most.
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