Students - Handover Codes

Modified on Wed, 10 Jun at 12:22 PM

Overview

The Student Handover Code feature helps drivers safely manage the drop-off of younger students by identifying approved handover arrangements.

Handover Codes are only available for students whose grade level is below the school's Wrong Stop Alert Grade Threshold.

This feature assists drivers by:

  • Clearly identifying students requiring special handover arrangements

  • Displaying visual indicators in the Driver App

  • Providing handover reminders during scanning

  • Supporting existing Wrong Stop Alert functionality


Handover Codes

The following handover options are available:

CodeDescription
PARParent Collection Required
SIBSibling Escort
OWNWalks Home Independently
NoneNo handover code assigned

Enabling Handover Codes

Before Handover Codes can be used, they must be enabled on the relevant Event Groups.

Navigate to:

Settings → Event Groups

Select the Event Group used for student transport, typically:

  • AM Route
  • PM Route

Enable:

  • Handover Enabled

Click:

  • Save


PAR – Parent Collection Required

The student must be handed directly to a parent or guardian.

Driver App Behaviour

  • Purple handover badge displayed

  • Handover reminder shown when scanning ON

  • Handover warning displayed when scanning OFF

  • Purple background when scanned OFF

  • Wrong Stop Alert remains active






















SIB – Sibling Escort

The student is escorted by an older sibling travelling on the bus.

Driver App Behaviour

  • Purple handover badge displayed

  • Handover reminder shown when scanning ON

  • Handover warning displayed when scanning OFF

  • Purple background when scanned OFF

  • Wrong Stop Alert remains active


OWN – Walks Home Independently

The student is approved to leave independently.

Driver App Behaviour

  • No handover badge displayed

  • No handover warnings displayed

  • Standard scan colours apply

  • Wrong Stop Alert remains active




















Setting a Handover Code

Navigate to:

Admin Console → Students → Edit Student

If the student's grade is below the school's Wrong Stop Alert Grade Threshold, a Handover dropdown will be available.

Available options:

  • None

  • PAR – Parent Collection

  • SIB – Sibling Escort

  • OWN – Walks Home


Default Behaviour

For students below the threshold:

  • The default handover setting is PAR

For students at or above the threshold:

  • The Handover field is hidden

  • Any existing handover code is automatically removed


Driver App Display

PAR & SIB Students

A purple badge displaying the handover code is visible in all scan states.

Examples:

  • PAR

  • SIB


OWN Students

No handover badge is displayed.


Driver App Colours

Student StatusColour
Scanned ONLight Blue
Not ScannedLight Grey
Scanned OFF (PAR/SIB)Purple
Scanned OFF (OWN)Grey
Scanned OFF (Grade 7+ / Above Threshold)Grey

Driver App Scan Alerts

Scanning ON (PAR/SIB)

An informational handover message is displayed showing the student's handover code.

Example:

Handover Code: PAR


Scanning OFF (PAR/SIB)

A prominent warning banner is displayed.

Example:

Handover Required

This serves as a reminder that the student must be handed over according to their assigned handover arrangement.


OWN Students

No handover alerts or warnings are displayed when scanning ON or OFF.


Wrong Stop Alerts

The existing Wrong Stop Alert feature remains unchanged.

Wrong Stop Alerts continue to apply to all students at or below the school's Wrong Stop Alert Grade Threshold, including:

  • PAR students

  • SIB students

  • OWN students

If a student is scanned at the incorrect stop, the driver will continue to receive the Wrong Stop Alert notification.


Feature Flag – Handover Alerts

Schools can enable or disable Handover Alerts.

When disabled:

  • Handover warnings and reminders will not display

When enabled:

  • Handover warnings and reminders will display normally

Important

This setting only affects:

  • Scan ON alerts

  • Scan OFF warnings

It does not affect:

  • Handover badges

  • Student colours

  • Wrong Stop Alerts


Summary

FeaturePARSIBOWN
Purple Badge
Scan ON Reminder
Scan OFF Warning
Purple Background when Scanned OFF
Wrong Stop Alert

This feature provides drivers with clear visual indicators and reminders to ensure younger students are handed over safely while maintaining the existing Wrong Stop Alert protections.

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