Driver App - Manually Adding a Student in the Driver App

Modified on Fri, 20 Mar at 3:22 PM

Overview

Drivers can manually add students to their route directly from the Driver App.

This is typically used when:

  • A student is travelling without a booking

  • A student forgets to scan on

  • A casual traveller needs to be added to the manifest

Once added, the student will appear on the transport screen with relevant exceptions.



Step 1: Open the Driver App

  1. Open the RollCall Driver App

  2. Enter your:

    • Phone number

    • PIN

  3. Log in


Step 2: Select a Route

  1. Choose the route you are driving


Step 3: Open the Menu

  1. Tap the three horizontal lines (menu icon)

  2. Select the 4th option: Add Students


Step 4: Find the Student

In the Add Students screen:

  • You will see a list of all active students

  • Each student includes:

    • Student name

    • Student number

    • Grade

To search:

  • Use the search bar at the top

  • Type the student’s name


Step 5: Select the Student

  1. Tap the checkbox on the left-hand side of the student’s name

  2. A green tick will appear to confirm selection

You can select one or multiple students if needed.


Step 6: Confirm and Add

  1. Tap the Confirm button at the bottom of the screen

Result:

  • The student is automatically scanned onto the bus

  • The student is added to the manifest for the day

  • The student will show as No Stop Allocated


What You Will See on the Transport Screen

Once added, the student will appear with one or more exceptions, such as:

  • No Card

  • No Card Scan On

  • Not Allocated

  • Casual Traveller (if applicable)


Important Notes

  • Students added this way are not assigned to a stop

  • They are treated as exceptions on the route

  • This process ensures visibility and tracking even without a booking


Final Result

After completing this process:

  • The student is added to the route manifest

  • The student is visible on the transport screen

  • Any missing booking or scan information is flagged as exceptions


If you want, I can turn this into a Driver-facing version (simpler language, fewer system terms) vs an Admin training version — they usually land quite differently depending on the audience ?

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